-Parents are responsible for their children before and after class.
-REACH staff are not responsible for escorting children to bathrooms
-No eating or drinking (except water) in bleacher area
-Parents / caretakers are not allowed on pool deck
-Aggressive behavior towards REACH staff or other children in classes will not be tolerated
-Use of foul language or disrespect to any REACH staff or other REACH parents will not be tolerated either from students or parents.
PAYMENT & REFUND POLICY
-Full payment is required upon registering for classes
-Only credit card payments are accepted
-We do not accept payments plans or deposits for classes
-We do not offer make-ups, refunds, or credits for any missed group or private lessons, nor can a child attend a different class if unable to attend the class registered for-no exceptions
-$50 cancellation fee will be imposed to ALL cancelled group lessons
-$100 cancellation fee will be imposed for ALL cancelled private lessons
-NO refund will be issued for classes cancelled day 21 days or less before season begins
-If a student has to suspend lessons due to a medical emergency, a credit will be issued to the student’s account with proper doctors note and documentation.